Support in the USA

As a Cultural Care Au Pair you will have access to the largest support structure in the USA of any au pair agency. Starting with our office in Boston, Massachusetts and continuing with our Local Childcare Consultants (or LCC's), you will work with Cultural Care Au Pair staff to ensure you have the best possible experience as an au pair. 

Your Support Representative in the USA

From the time you arrive in the USA a network of people will be working to help maximise your success on the programme. Your first layer of support will come from your Local Childcare Consultant (LCC) who lives in your community and provides on-the-ground support, as well as serving as a mentor to you throughout your au pair year.

LCC's lead monthly meetings with au pairs who live in the same area as you and host social events to help introduce you to other people in your community. They are also available for one-on-one personal support and counselling if needed. Here is some of the ways your LCC will support you: 

  • Conduct an interview in your host family's home to prepare for your arrival. 
  • Welcome you with an initial orientation, together with your host family, when you arrive.
  • Hold monthly meetings for au pairs in your area, including seasonal safety training.
  • Maintain monthly contact with you and your host family.
  • Provide advice on local educational opportunities.

Unlike other smaller agencies, Cultural Care Au Pair's extensive network of Local Childcare Consultants enables us to create strong local communities of au pairs, making transition to life in the USA even easier for you.

Support from the Cultural Care Au Pair office in Boston

Cultural Care Au Pair US head office is based in Boston where our team works to support au pairs and host families in the USA. This fully staffed Cultural Care Au Pair office is responsible for you during your year in the USA and will give you access to a team of Programme Directors who supervise LCC's around the country.   

Cultural Care Au Pair is available for you 24-hours a day. In addition to your Local Childcare Consultant and Programme Director, you can always reach another Cultural Care Au Pair staff member. Emergency support is available in the event of an urgent situation. You or your host family can call the office and you’ll be connected with a staff member who can assist you at any time of the day or night.